Refund Policy

REFUNDS

We make every effort to ensure the quality of our products. As a commitment to our goal of meeting the highest quality standards, we offer a money-back guarantee if you received wrong item or a damaged product .

FILING A CLAIM

To file a claim, send an email to contact@swisswatchers.com and include your order number. Please include photographs of the error / damage . Upon verification, we will provide credits equal to amount paid for the product. We do not refund damaged shipping boxes.

CANCELLATIONS

Because orders are processed quickly after they are received, we recomend you email us at contact@swisswatchers.com and we will help you.